Terms of service

OVERVIEW

Welcome to driftedloom. The terms “we”, “us” and “our” refer to driftedloom. driftedloomoperates this website and online store, including all information, content, tools, products and services (collectively, the “Services”) to provide customers with an online shopping experience.

driftedloom uses Shopify to power the store and enable the Services. These Terms of Service describe your rights and responsibilities when using the Services.

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in your jurisdiction. You may be asked to provide information such as email, billing, payment and shipping details.

You agree that the information you provide is accurate and complete. You are responsible for maintaining the security of your account and for all activity under your account. Accounts may not be transferred or sold.

SECTION 2 – OUR PRODUCTS

We aim to display our kitchen products accurately. However, colors or appearance may vary depending on your device or screen settings.

Product descriptions and availability may change at any time without notice. We reserve the right to discontinue products.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. driftedloom may accept or reject any order at its discretion.

Orders are confirmed only after payment is successfully processed. Please review your order carefully before submitting.

Returns and exchanges are handled according to our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price at checkout will be the price charged.

Prices may not include taxes, shipping, or import duties unless stated otherwise. Customers agree to provide accurate payment information.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Delays may occur due to shipping carriers, customs, or other factors beyond our control.

Once products are transferred to the shipping carrier, the risk of loss passes to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services, including text, logos, graphics, images and product descriptions, is owned by driftedloom or its licensors and protected by intellectual property laws.

Content may only be used for personal, non-commercial purposes.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” without warranties.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content or policies of these websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

driftedloom is powered by Shopify. However, all purchases are made directly with driftedloom, and Shopify is not responsible for transactions between customers and driftedloom.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions submitted to us may be used by driftedloom without restriction.

SECTION 12 – ERRORS

Occasionally information on our site may contain errors related to product descriptions, pricing or availability. We reserve the right to correct these errors or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. We may suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time if these Terms are breached.

SECTION 15 – DISCLAIMER OF WARRANTIES

Unless required by law, all products and services are provided “as is” without warranties.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, driftedloom is not liable for indirect or consequential damages resulting from the use of our Services or products.